Protection of Purchase

GreenDNA is committed to deliver each of its produce under the stringent quality process of "selecting-sorting", so that every produce is absolutely "fresh – fine" under aspects of its look, touch and taste. If for any reason a particular produce delivered does not live up to expectation, we offer our customer driven policy termed Protection of Purchase (PoP), that guarantees you a free replacement for that quantity which is non-edible, at No cost, in the next subsequent order. The PoP policy is applicable only for those issues of defect that are reported to us within 24 hours from the time of Delivery for a particular order.

The customer guidelines to claim produce replacement under PoP are as follows.

– Check – Snap - Report Confirmation to GreenDNA (Customer Do’s)

– Terms & Conditions